Privacy Policy

    Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

    Last Updated: January 25, 2025

    Information We Collect

    Personal Information

    When you request shipping quotes or use our services, we collect:

    • Name and contact information (email, phone number, address)
    • Company name and business details
    • Shipping and cargo information
    • Payment and billing information

    Automatically Collected Information

    We automatically collect certain information when you visit our website:

    • IP address and location data
    • Browser type and version
    • Pages visited and time spent on site
    • Referring website information
    How We Use Your Information

    We use your personal information for the following purposes:

    Provide freight forwarding services
    Process shipping quotes and bookings
    Communicate about shipments and services
    Process payments and billing
    Improve our website and services
    Comply with legal obligations
    Send marketing communications (with consent)
    Prevent fraud and ensure security
    Information Sharing and Disclosure

    We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

    Service Providers

    We share information with shipping carriers, customs brokers, and other logistics partners necessary to fulfill your shipping requirements.

    Legal Requirements

    We may disclose information when required by law, court order, or to protect our rights and safety.

    Business Transfers

    In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

    Data Security

    We implement appropriate technical and organizational measures to protect your personal information:

    SSL encryption for data transmission
    Secure database storage
    Regular security audits
    Access controls and authentication
    Employee training on data protection
    Incident response procedures
    Your Rights and Choices

    You have the following rights regarding your personal information:

    1

    Access and Portability

    Request a copy of your personal information we hold

    2

    Correction

    Request correction of inaccurate or incomplete information

    3

    Deletion

    Request deletion of your personal information (subject to legal obligations)

    4

    Opt-out

    Unsubscribe from marketing communications at any time

    Contact Us About Privacy

    If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

    Email

    privacy@globalfreightsolutions.com

    Response Time

    We respond to privacy requests within 30 days

    Updates to This Policy: We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new effective date.